.png){kind=logo}
Client Assistance Program (CAP) - Serving Washington State
CAP is an advocacy program for customers and applicants in Washington state seeking vocational rehabilitation services from the Division of Vocational Rehabilitation (DVR), Department of Services for the Blind (DSB) and Tribal Vocational Rehabilitation (TVR) programs, and Centers for Independent Living (CILs). If you are receiving services from one of these organizations, CAP services are available at no cost to you.
CAP provides information about vocational rehabilitation programs, processes and services. CAP also helps customers understand their rights and responsibilities and navigate the rehabilitation process. CAP may represent you with DVR, DSB, TVR or a CIL if a disagreement occurs that you cannot resolve on your own. CAP attempts to resolve disagreements informally through discussions with program employee(s) involved as a first step. CAP is mandated to resolve issues at the lowest possible level, which includes information and referral and support with self-advocacy. If informal efforts are not successful, CAP can assist you through the mediation and/or fairing hearing process. The Client Assistance Program (CAP) is a private non-profit organization funded by the Federal Government under the 1973 Rehabilitation Act as amended. You may ask for help or get contact information for CAP at any time by asking a staff person of the organization you are working with, by calling or texting CAP at 206-849-2939, or emailing CAP at: washingtoncap2@gmail.com.
Location: All of Washington state
Phone: 206-849-2939
Email: washingtoncap2@gmail.com
Open Monday through Thursday 8am - 5pm and Fridays by appointment only. CAP is experiencing a high volume of requests. We try to respond within 48 business hours, and appreciate your patience if it takes a little longer.
Contact us at: 206-849-2939 or washingtoncap2@gmail.com
Please note we are not WASHCAP (regarding basic food benefits or food stamps) you can call them directly at 1-877-380-5784